2021 State of IoT Adoption: Smart Vending


What’s the current state of IoT adoption in the Smart Vending sector?

We recently conducted research with 500 senior decision-makers and implementers of IoT from the UK and the US, including 100 participants from each of the following markets: Smart Vending, Healthcare and Medical Devices, Manufacturing, Supply Chain and Logistics, and EV Charging and Smart Grid.

In this new report, we analyse the Smart Vending market in more detail using data from the 2021 State of IoT Adoption Study.

Discover market-specific insights from the Smart Vending sector in this free research report, including:

  • COVID-19’s impact on IoT projects
  • Key challenges and concerns reported by smart vending
  • Top benefits delivered by smart vending IoT initiatives
  • The main technology drivers giving smart vending a commercial advantage
  • Future plans: budget and investment forecast for the next 2 – 3 years
  • Recommendations for smart vending project success

How are IoT projects progressing across different market sectors?

In the 2021 State of IoT Adoption report, you will hear from 500 senior decision-makers on the state of IoT in their enterprise and crucially the barriers that have stopped 77% of projects from being classed as a complete success. Discover vertical market findings from: Smart Vending, Healthcare and Medical Devices, Manufacturing, Supply Chain and Logistics, and EV Charging and Smart Grid.

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Eseye’s fully redundant fault-tolerant network provides a managed connectivity service with a global footprint, whilst support for multiple cellular networks in each geographical region enables close to 100% connectivity uptime. This means that we can deploy connected devices and deliver premium quality drinks virtually anywhere in the world. A real advantage as the company is seeking to expand rapidly across international markets.”

Paul Borrett, Systems & Data Director, Costa
Case Study


Searching for new ways to innovate and disrupt, Costa Coffee aimed to deliver premium quality drinks to disrupt the traditional retail model and gain market share. They created their vision of a connected coffee machine but needed help to transform that vision into a reality that could help them conquer the coffee world.


Costa chose Eseye to help design and connect their coffee machines. Using Eseye HERA 600 IoT Edge Hardware they were able to aggregate data from their vast array of sensors. The HERA provides near 100% global connectivity – important for machines that needed to maximise uptime.


Due to the global reliable connectivity – Costa have been able to easily and aggressively scale the rollout of these machines across multiple countries. From telematic data to pushing out new promotions – the smart vending machines have been an unmitigated success.

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