Support to scale new heights
Cellular IoT Connectivity Support Service
Ensure IoT project success with dedicated support for the lifetime of your connected devices
Specialist IoT Support for your Project
Since 2007, we have worked with hundreds of customers to design, develop and support connected devices around the globe. Our experienced team are on hand to help with troubleshooting, scaling your deployment and ongoing optimisation to ensure your project surpasses all expectations.
Request help
Experiencing an operational issue? To get assistance from a member of our technical support team, please raise a ticket with our global support desk
Raise a support ticket
Get into the detail
Explore the what, the why, and the how with our technical IoT resources, designed to provide you with insight and information on your IoT journey
Browse our documentationSupport you when you need it
Our Service Level Agreement (SLA) options provide you with the peace of mind that your project is in safe hands. With standard and bespoke plans available, you will have access to our highly experienced team who will work closely with you to ensure a swift resolution to any issues.
See our support plansTop-Rated by the Best
Named a Visionary in Gartner’s 2024 Magic Quadrant for Managed IoT Connectivity Services
94% Recommended
Score based on Gartner Peer Insights Reviews
What our customers say
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The partnership with Eseye has become very strategic to our ongoing development. The relationship provides high levels of service delivery, as well as a support structure that will provide peace of mind to all our commissioners and users alike
Peter Kerly, UK Managing DirectorWhat our customers say
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The validation process was very thorough, which really impressed us. The guys ran through an exhaustive list of technical checks. This highlighted some issues we were able to put right before deployment and gave us a lot of comfort and security going forward. No other supplier has given us the same degree of technical support as Eseye
Michael Madsen, Senior Technology LeadWhat our customers say
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Our decision to work with Eseye stems from the fact that we believe they are the only M2M specialist with such deep device and connectivity expertise. Their ability to manage the end-to-end connected solution for our fixed point EV charge stations was the main driver for our decision to choose Eseye as our partner. In addition, their 24/7 support for our infrastructure was key
Alexandra Prescott, Operations DirectorAward-winning IoT success Start your journey today
Demand the best IoT partner for your project. Find out why global leaders onboard our technical expertise, from device design to development.