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Support to scale new heights

Cellular IoT Connectivity Support Service

Ensure IoT project success with dedicated support for the lifetime of your connected devices

Get in touch

Specialist IoT Support
for your Project

Since 2007, we have worked with hundreds of customers to design, develop and support connected devices around the globe. Our experienced team are on hand to help with troubleshooting, scaling your deployment and ongoing optimisation to ensure your project surpasses all expectations.

Request help

Experiencing an operational issue? To get assistance from a member of our technical support team, please raise a ticket with our global support desk

Get into the detail

Explore the what, the why, and the how with our technical IoT resources, designed to provide you with insight and information on your IoT journey

Support plans

Our standard and bespoke Service Level Agreement (SLA) options provide you with the peace of mind that your project is in safe hands

IoT Service Level Agreements

IoT Support
when you need it

Our Service Level Agreement (SLA) options provide you with the peace of mind that your project is in safe hands. With standard and bespoke plans available, you will have access to our highly experienced team who will work closely with you to ensure a swift resolution to any issues.

See our support plans

What our
customers say

4.6
94% Recommended

The validation process was very thorough, which really impressed us. The guys ran through an exhaustive list of technical checks. This highlighted some issues we were able to put right before deployment and gave us a lot of comfort and security going forward. No other supplier has given us the same degree of technical support as Eseye

Yoco - degree of technical support

Michael Madsen, Senior Technology Lead

The partnership with Eseye has become very strategic to our ongoing development. The relationship provides high levels of service delivery, as well as a support structure that will provide peace of mind to all our commissioners and users alike

Everon - high levels of service delivery

Peter Kerly, UK Managing Director

Our decision to work with Eseye stems from the fact that we believe they are the only M2M specialist with such deep device and connectivity expertise. Their ability to manage the end-to-end connected solution for our fixed point EV charge stations was the main driver for our decision to choose Eseye as our partner. In addition, their 24/7 support for our infrastructure was key

Charge Your Car - end-to-end connected solution

Alexandra Prescott, Operations Director