Eseye IoT Support Service
Cellular IoT Connectivity Support Service

Support to scale new heights.

Ensure IoT project success with dedicated support for the lifetime of your connected devices

Specialist IoT Support for Your Project

Since 2007, we have worked with hundreds of customers to design, develop and support connected devices around the globe. Our experienced team are on hand to help with troubleshooting, scaling your deployment and ongoing optimisation to ensure your project surpasses all expectations.

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Request help

Experiencing an operational issue? To get assistance from a member of our technical support team, please raise a ticket with our global support desk

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Browse Eseye Technical Documentation

Get into the detail

Explore the what, the why, and the how with our technical IoT resources, designed to provide you with insight and information on your IoT journey

Browse our documentation

Support you when you need it

Our Service Level Agreement (SLA) options provide you with the peace of mind that your project is in safe hands. With standard and bespoke plans available, you will have access to our highly experienced team who will work closely with you to ensure a swift resolution to any issues.

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Eseye NPS Score

Eseye Net Promoter Score

Supporting IoT Innovators

The partnership with Eseye has become very strategic to our ongoing development. The relationship provides high levels of service delivery, as well as a support structure that will provide peace of mind to all our commissioners and users alike”

Peter Kerly, UK Managing Director

The onboarding process was very thorough, which really impressed us. The guys ran through an exhaustive list of technical checks. This highlighted some issues we were able to put right before deployment and gave us a lot of comfort and security going forward. No other supplier has given us the same degree of technical support as Eseye”

Michael Madsen, Senior Technology Lead

Our decision to work with Eseye stems from the fact that we believe they are the only M2M specialist with such deep device and connectivity expertise. Their ability to manage the end-to-end connected solution for our fixed point EV charge stations was the main driver for our decision to choose Eseye as our partner. In addition, their 24/7 support for our infrastructure was key”

Alexandra Prescott, Operations Director

Working with Eseye’s support engineers we have been able to optimise our data protocols within our application, reducing our costs by 25% while delivering a superior solution and customer experience”

Udo Goldbach, Operations Manager Europe

Award-winning IoT success Start your journey today

Demand the best IoT partner for your project. Find out why global leaders onboard our technical expertise, from device design to development.