Everon Redefines Digital Healthcare with IoT Connectivity.

Through significant investment in innovation over many years, Everon’s flexible, cable-free, open platform provides personalised, trusted and sustainable solutions that enhance life. Everon uniquely invests 10% of its revenue in research and development p.a. and all systems can be quickly configured to suit specific client requirements in any care setting including care homes, assisted living or at home.

Approximately 1.7 million older and vulnerable people in the UK rely on telecare alarm systems, which provide round-the-clock monitoring of their condition and environment, and will raise an alert if there’s a change that might indicate a decline so they can get help. Also, the telecare system allows the user to raise an alert if they should need some emergency assistance due to say a fall or a medical incident. Reliable connectivity is of paramount importance to Everon’s clients, and the safety of their service users.

The Lyra emergency call system is unique in the market as a cable free, cloud-based solution. It consists of smart sensors placed around the home – such as smoke alarms, fall detectors, and bed and door sensors – together with a stills camera and GPS watch that track vital signs and behaviours. All the sensors are smart IoT devices and are linked wirelessly to with a central hub and to each other, allowing the data collected to be shared, integrated and presented as a holistic picture of the individual’s current health and condition.

“This is a life critical service, so consistent connectivity is absolutely vital,” says Tony Walker, Everon UK’s National Sales Manager. “When an alert is generated, it needs to be sent to the operator immediately so they can respond. Our challenge was to find a partner that could support that requirement, giving users the highest levels of connectivity.”

Digital telecare solutions like Everon’s also have a vital role to play in keeping services connected through a major upcoming change to the UK’s telecoms infrastructure. By 2025, all existing analogue telephone systems – which support personal alarms and home monitoring systems, as well as landline phone services – will have been switched over to digital. This presents a major opportunity for Everon.

The TSA – the industry and advisory body for technology-enabled care in the UK – strongly supports cellular connectivity for telecare systems, and most devices have been designed to communicate through a cellular based connection using a SIM card. This approach has its drawbacks, however: cellular networks are subject to outages, and signal strength and network coverage are inconsistent across the UK.

To provide outstanding remote digital care, Everon needed a partner that would be able to overcome this challenge and offer a flexible and futureproof cellular connectivity solution. Everon first approached Eseye in 2018, and the two organisations have worked together since, with Eseye’s AnyNet+ SIM embedded into each of Everon’s telecare devices.